I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
Nice, clean brass. You are are great alternate supply when the locals run dry. Fast delivery, too.
Lynn Dec 28, 2014
Ordered .308Win Commercial brass quantity 500 on 1/17 and is out for delivery today the 19th.
2 days from AZ to SC. Fantastic!
Unlike some places where you order something, get a shipping label, and it sits in the shipping department for 24 to 48 hours before actually shipping, DiamondK is on the ball!
My source for once fired brass.
Geoff Jan 19, 2018
Very prompt shipping. The brass was in great shape and only found one bad case. I recieved extra brass to cover the bad casings. will be sending in another order. Told all my friends .Great prices.
LEWIS Feb 19, 2014
I am a regular customer because I always get outstanding service with fast delivery.
George Emmert Aug 26, 2014
A few weeks ago I had ordered 1000rd ea of .9mm and .223 and got another 500rd of FREE .9mm. The Free 500 rounds of brass was just the icing on the cake. I was very pleased with my order and it arrived mui pronto too. I just ordered a 500 rd each of .357's and .223 and I get another 500 free rds of .9mm for fathers day. You guys are keeping me happy. I will continue to come here for all my brass. thanks guys
Mark Robbins Jun 16, 2017
Sorry guys didn't want to give my secret source away till I got most of what I needed but really these guys are great fantastic brass and super customer service 10,000 .223 and 2 different orders of 9mm with the few bad ones I found he threw in more than enough to compensate for them I always come out ahead O.K. now ya know my secret source to get good brass at a fair price thanks again guys Gary in Nebraska.
Gary Gilman Nov 10, 2014
These guys are the best! They get my orders processed and to me fast and of all the brass i have purchased from them i have yet to receive one piece that was not usable. For top quality reloading brass, Diamond K is the place to shop.....
Joel M Mar 30, 2019
In these days when reloading supplies almost impossible to find, I check Diamond K every couple of days and often find brass that I can use - 9mm, .38, .357, even .300 Blackout. Prices and shipping times are reasonable. Thanks guys for working hard to keep products in stock. If I could just find some primers.......
Dave Lewis Nov 18, 2020
I placed an order for once fired 223 brass and when I received it I was amazed on the quality of the brass (excellent), the prompt service, I will be ordering from Diamond K Brass in the future. Keep up the great service and products.