Bought a 500 count bag of 200 gr .45 colt SWC projectiles from Diamond K and found some RN mixed in with the lot. I took a pic and emailed to the company just to inform them. I wasn't looking to give them a hard time, complain, or whine about the issue as I can still reload them but I wanted to let them know.
Doug K. (the owner) replied back immediately, apologized and asked if I wanted him to replace the odd ones. I replied with a negative-that it was not necessary; but for the owner to validate my concern was an above average response to a query.
More American businesses should learn from companies like Diamond K, as they take care of customers equally. Be it a small time reloader like me from some podunk town out west or a big ticket purchaser who might load commercially.
I am now a fan and a a loyal customer.
(My wife thanks you. ;-) hahaha)
Ray Rojas Jul 12, 2021
Just got my grocery's delivered. 1000 223's,1000 45's,500 38's and the last 100 357 mag nickle. The brass was cleaned making any stress cracks real visible, and there were not many. The extra brass more than took care of the ones that were unusable. Very fast shipping, I was shocked. You definitely have a repeat customer here!!!! Keep up the great job.
Don Karcz Jr Aug 7, 2018
I bought a few hundred rounds of 7mm Rem Mag brass and couldn't be happier! All the brass was either Remington, Hornady or Barnes and was well in spec for my reloading. I will definitely be buying more and have recommended Diamond K to all my reloading friends. Great brass at excellent prices!
Shonie Delarosa Jan 6, 2016
Just received my first order from Diamond K for 300 Win Mag and 44 mag. Came just the way I like it - clean, beautiful and FAST! Thanks for you superior service at a superior price.
Dwain Word Mar 9, 2017
I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
ordered 300 357 mag cases. Several different Head Stamps . Heard rumors on Inet that some of the brands Wouldn't roll crimp well. That was Bull! All diff head stamps worked great, Thanks for the great price!
Steve O'Harra May 30, 2018
Quick shipping, and just as the ad described. Super co. to buy from. Will use again.
gerald seeman Mar 21, 2018
I ordered 223/5.56 200+ last month. It came double bagged with no trash. Clean brass. Ordered another 500 this month. Impressed with Diamond K. Fast shipping, no trash brass. Will order more in the future.
mjmike Jul 10, 2015
I came across this outfit via an interweb search. I ordered 1000 LP .45 ACP brass, unpolished, unprocessed, etc. Shipping was prompt, I reieved the brass 3 days after my order along with a tracking number notifying me the order had shipped. I didnt count the brass however I have no doubt that there is at least 1000 in the box that was sent. Also, the brass arrived very clean despite it not being processed. Very pleased, will purchase again from Diamond K!
JL May 26, 2018
I bought some 7.62x39mm brass it arrived fast and packaged well and ever so shiny will definitely give you guys my business many times over, thanks a thousand times gang