Mr. Kiley
Thank you so much for your fast, fast, shipping on my brass order! Couldn’t believe it hit my doorstep today!
It is very refreshing to do business with an organization that really cares about quality, and customer satisfaction!
Only wish I had found you-all sooner!
Am now passing the word to my compatriots about your organization! Keep up the fine work in The great state of Arizona!
Sincerely
JhK
Ps. Throw this reply into your web site reviews list, if you wish!
Until next time!
Loading hard in Texas!
JhK Jun 1, 2021
I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
Bought some AK brass during the COVID-19 shortage. Fair prices, shipped almost instantly. Back now that they have bullets in stock! It doesn't get better than DiamondKBrass!
Joe G Apr 17, 2020
This is the place! I have been purchasing brass from these fine folks for years and have never been disappointed. The shipments are very quick, there is always extra brass, a large selection is always available, and the product is provided exactly as advertised at a very good price. What more could you ask for? I just sent for some more brass and will no doubt be delighted when it arrives.
John C Clark Jul 22, 2016
I ordered 100+ 300 Win Mag brass and received my order sooner than expected (ordered Monday received Thursday). Upon sorting I found 104 total cases with only one obvious cull (bent rim) and one questionable case (hole in primer may not decap), so for sure I have 102 reloadable cases. All were clean and ready to process. Will definitely NOT be my last order with Diamond K.
Ray Tracy Oct 21, 2016
Bought a 500 count bag of 200 gr .45 colt SWC projectiles from Diamond K and found some RN mixed in with the lot. I took a pic and emailed to the company just to inform them. I wasn't looking to give them a hard time, complain, or whine about the issue as I can still reload them but I wanted to let them know.
Doug K. (the owner) replied back immediately, apologized and asked if I wanted him to replace the odd ones. I replied with a negative-that it was not necessary; but for the owner to validate my concern was an above average response to a query.
More American businesses should learn from companies like Diamond K, as they take care of customers equally. Be it a small time reloader like me from some podunk town out west or a big ticket purchaser who might load commercially.
I am now a fan and a a loyal customer.
(My wife thanks you. ;-) hahaha)
Ray Rojas Jul 12, 2021
First order for 500 45 ACP Brass and to my supprise about 90% were my favorite to reload, Federal Brass. Brass was clean, polished and like new. Price was a little higher than what I pay at gunbroker.com but the quality was well worth the difference. You just got another repeat customer.
Jerry Parris Oct 10, 2014
Great looking brass! Quality was much better than anticipated. Will certainly be buying again.
Jim Dec 12, 2015
I always buy brass from DKB ! I never get any junk and the price is always great and shipping is fast. Now my son in laws buy brass here too so now I'm really busy reloading !
Jeff Doc Leisinger Apr 8, 2015
I recieved my order a few days ago. I ordered 200 rounds of new brass. It was well over 200 rounds. Very happy with my purchase. I would like to see other delivery options that cost less however. That would make you my favorite brasss source.