I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.
Rob D. Aug 31, 2021
First time customer.
Recently ordered 1000 of the R.P. headstamp 9mm brass.
Good looking,clean brass.Every single one of them are in good shape,no defects at all.
Shipping was lightning fast .
Great communication.
I am a very happy customer and will definitely be back for
more goods.
I highly recommend this outfit... Top Notch.
Sincerely,
Scott Ward
Scott Ward Apr 19, 2021
I've ordered several times. VERY HAPPY. Will order again.
Thomas Collins Mar 16, 2018
Received my 9MM and 357 Mag brass today. Ordered it late Thursday night and receive it the following Monday morning...that's quick. And all the brass looks great! What more can I say......
Gerry Feb 25, 2014
Lighting fast shipping. Smooth easy pleasurable transaction.
I'm impressed with all aspects of Diamond K Brass.
Very clean quality cases. More than 500 all usable, all 100% 380!
Bullet weight, dia. rich thick coating, all in with in specification.
I appreciate one stop shopping, cases, bullet etc. all my needs.
I thank the entire staff for a quality, professional transaction!!! Richard.
Richard Etchells Apr 11, 2018
Great Brass, nice to start with clean polished brass for reloading. Great value and great selection of calibers. Diamond K brass is my new "GO TO" brass supplier for sure!
Greg Jul 27, 2017
I always buy brass from Diamond but can never find a history of the purchases. Oh well, the brass comes in when I expected it but it would be nice to be able to look up past orders. I hope someone tells Diamond K how to make that happen.
Billy C Wilson Apr 17, 2015
Glad that I found DiamondKBrass. Great service and product. This is my second order
ED Hudon Dec 7, 2017
Recieved my first order. Impressive. OTHER places packaging was SO Bad that boxes broke, bags spilled and I couldn't tell which was which. Not here
This was packaged GREAT.
The brass was sent exactly as described.
I received emails to confirm my order.
I received emails when shipped and on it's way with tracking.
You have earned my business again. Thank you
Vance Apr 8, 2020
Received my order of 500+ .270 brass I have deprimed and run thru my sonic cleaner. So far I haven't found any that would keep me from reloading. Received mix bag with majority being Remington and Federal with about a hundred rounds mixed of Hornady, Winchester and Barns. also received 1 .250-06, 2 .30-06 and 1 nickel coated .270. Very happy with what I have received and will defiantly order from them again.