Once again, the crew at Diamond K shows their class. I ordered brass from them and noticed that the usps tracking showed the package delivered about an hour after it shipped. The folks at Diamond K called me this morning to explain what happened. The mistake was with the postal service- not DK. I've said this before- I wish that these folks worked for me. The dedication to customers that they demonstrate is the gold standard that other companies should aspire to reach.
Mike C. Jul 6, 2015
Recieved my first order. Impressive. OTHER places packaging was SO Bad that boxes broke, bags spilled and I couldn't tell which was which. Not here
This was packaged GREAT.
The brass was sent exactly as described.
I received emails to confirm my order.
I received emails when shipped and on it's way with tracking.
You have earned my business again. Thank you
Vance Apr 8, 2020
Mr. Kiley
Thank you so much for your fast, fast, shipping on my brass order! Couldn’t believe it hit my doorstep today!
It is very refreshing to do business with an organization that really cares about quality, and customer satisfaction!
Only wish I had found you-all sooner!
Am now passing the word to my compatriots about your organization! Keep up the fine work in The great state of Arizona!
Sincerely
JhK
Ps. Throw this reply into your web site reviews list, if you wish!
Until next time!
Loading hard in Texas!
JhK Jun 1, 2021
Wow!!! Ordered my brass two days ago and it got here today. Can't wait to place another order!! Thanks!!
Charlie Wick Oct 22, 2014
I ordered 100+ 300 Win Mag brass and received my order sooner than expected (ordered Monday received Thursday). Upon sorting I found 104 total cases with only one obvious cull (bent rim) and one questionable case (hole in primer may not decap), so for sure I have 102 reloadable cases. All were clean and ready to process. Will definitely NOT be my last order with Diamond K.
Ray Tracy Oct 21, 2016
Bought some AK brass during the COVID-19 shortage. Fair prices, shipped almost instantly. Back now that they have bullets in stock! It doesn't get better than DiamondKBrass!
Joe G Apr 17, 2020
I have ordered several times and found that they are a very customer oriented business with great service and super fast shipping... Diamond K Brass has always exceeded my expectations on my orders and I've always gotten more than I was expecting. If I've had a problem, I contacted them and they made it right with no questions asked. I will continue to use Diamond K Brass for all my brass and I'll keep telling all my reloading buddies what an asset they are and their exceptional service and products.... Keep up the good work!
Cole Perkins Aug 21, 2019
you are asking $30.00 for 25 pieces of 270 wsm brass, and offered me 25 cents a piece for my new, never shot brass.
HOW CAN YOU BE SO GENEROUS !!!!!
Leslie payne Dec 8, 2016
Rapid shipper...Superb brass quality and condition...
Gregory Gadfield Nov 5, 2016
I had a significantly large priced order that in shipment somewhere either got stolen or lost. My first of 2 pagages was delivered to me empty. A 38 lb empty box that was cut open, re-taped with non USPS tape. I immediately called and talked to Tammy. The second box disappeared enroute. Unlike other companies, Tammy immediately began a communication chain with me, helping me track and find it with no questions asked.
Long Story short, Tammy and Doug have completely re-filled and re-sent my whole order. Not only that, she shipped packages via a more secure method paying much more than regular mail- taking the hit.
Diamond K Brass has earned a lifelong customer and friend. You dont see this type of customer service anymore and as a Patriot amd Veteran I appreciate it. Awesome job ya'll. THANK YOU. Kudos to ENTIRE DKB team.