03-20-2019 | pbr85@hotmail.com
I would like to take the time to say just how fantastic much Diamond K Brass is to the reloading community. I began reloading in 2005 and began my search for a company to which I could build a relationship with for all my reloading needs and fortunately I found Diamond K Brass on the web and have not purchased any components for any other company since. First and foremost they have figured out what a successful business model begins with, “Outstanding Customer Service”!! I have been of the belief that I am willing to pay more for a product and/or service as long as it comes with outstanding customer service and with Diamond K Brass you get the luxury of not only outstanding customer service but the best prices I have been able to find. When I began reloading I had some questions so I called them and one of their managers spoke with me to answer all my questions and 1.5 hours later he was still willing to thoroughly discuss and answer my plethora of questions. I have never forgot that. Everyone in my sphere of life that reloads I recommend they check out Diamond K Brass and they too, not to my surprise, are equally impressed & happy with the company. Therefore, I would recommend to anyone who reads this to check them out and give them a try and you too will never purchase reloading components from anyone else. If I could say one thing to Diamond K Brass, please never change your business model as it serves you well and thereby, all the customers you serve.